Require a 7 days lead time, and we recommend starting the process 3-5 months in advance to secure availability — some months fill up quickly, so the earlier, the better!

We currently do not offer customized cakes for events. However, we provide a wide selection of materials at our shop that can be used to create unique designs. Please note that availability may vary, and in some cases, you may need to supply specific items or materials if they are not in stock.

To help keep costs down, we often encourage customers to bring their own toppers or themed toys. That said, if you're looking for something more personalized, we also offer custom topper designs at an additional cost, based on the complexity of the design.

Whether you have a design in mind or need inspiration, we are here to bring your sweet dreams to life.

We allow in-person appointments for those who have already filled up project form with us. Appointments usually aren't necessary -- We've perfected the art of emails and phone calls. But we understand that some people prefer to discuss in person. Our usual availability for these appointments is on Saturday's 10am - 3pm.

Cancellations can be made up to 2-3 business days prior to the scheduled date of pickup or delivery. For custom cakes, a non-refundable deposit applies once the design process begins.